TERMS OF SERVICE

Terms of Service

Last updated: May 2026

These Terms of Service govern your use of hosting services provided by KZNhost (operated by Alexandru Cazan, Bucharest, Romania). By purchasing or using our services, you agree to these terms.

1. Services

KZNhost provides managed web hosting on Oracle Cloud Infrastructure (OCI), eu-turin-1 region (Milan, Italy). The current offering is a single plan: The K Plan — 15GB SSD NVMe, 3 domains, unlimited bandwidth, CyberPanel, LiteSpeed Enterprise, daily backups, SSL, 24/7 NOC monitoring.

2. Acceptable Use

You may use our services only for lawful purposes. The following are strictly prohibited:

  • Distribution of malware, spam, or phishing content
  • Copyright infringement or distribution of pirated software
  • IRC servers or bots
  • Cryptocurrency mining
  • Any activity that degrades server performance for other users
  • Content that is illegal under Romanian or EU law

3. Payment & Billing

Services are billed annually at €9.99/month (€119.88/year). Payment is processed via Stripe or PayPal. Invoices are issued through our billing system at stock.kznhost.com. Failure to pay within 14 days of invoice date may result in service suspension.

4. Refund Policy

We offer a 30-day money-back guarantee on new accounts. Refund requests must be submitted within 30 days of the initial payment. Renewals are non-refundable.

5. Uptime SLA

KZNhost guarantees 99.9% network and service uptime (HTTP, IMAP, SMTP). Scheduled maintenance windows are excluded. In the event of SLA breach, service credits may be issued upon request.

6. Backups

Daily automated backups are included. However, you are responsible for maintaining your own copies of critical data. KZNhost is not liable for data loss in the event of hardware failure or accidental deletion.

7. Account Termination

KZNhost reserves the right to suspend or terminate accounts that violate these Terms without prior notice. Accounts inactive for more than 90 days following non-payment will be permanently deleted.

8. Limitation of Liability

KZNhost shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Governing Law

These Terms are governed by the laws of Romania and the European Union. Any disputes shall be resolved under Romanian jurisdiction.

10. Changes to Terms

KZNhost may update these Terms at any time. Continued use of services following notification of changes constitutes acceptance of the revised Terms.

Operator

KZNhost is operated by PFA Cazan C. Alexandru — sole proprietorship (persoana fizica autorizata) registered in Romania.
Fiscal code (CUI): RO26646308
Place of business: Bucharest, Romania.

Contact

For questions regarding these Terms, contact us via the support portal at stock.kznhost.com.